Excelsus Solutions, LLC is seeking an A-Player Customer Service Representative with a knack for servicing customers with high quality, on-time and profitable products. Position is responisible for coordinating aal information pertaining to the accuracy and timely production of each assigned job. Duties and Responsibilities: ·          Accurate, timely and appropriate communication with sales representative, customers, production, finishing and shipping departments to ensure that all aspects of customer’s requirements are in place. ·          Perform proper paper work with notes of any deviations and changes when receive an order from customer or sales representative and ensure accurate enter of Job Tickets; ·          Submit dates and other important details to production department, and if necessary to produce a  detail notes or spreadsheet; ·          Prepare job for printing,  view the job on press and ensure that all finishing requirements are met; ·          Review all proofs before releasing to customers; prepare proper shipping instructions before packaging and labeling; ·          Prepare any AAs that may be necessary if changes occur once the job is started; ·          Follow up with sales representative on receipt of products by a customer and ensure each job has been billed in timely manner; The best candidates will have superb attention to detail, initiative, and the ability to anticipate and avoid problems. Excelsus Solutions prides itself on delivering high quality digital print products fast, so a sense of urgency is essential as well as willingness to put in the work hours required to get the job done right the first time. Team player who knows how to work with others.